CISR Archives

Keep Your Fingers on the Pulse of Customer Service

The CSR Profile, first published in 1995, has become the essential reference…

Drive into the future with the 2018 ISO PAP

One thing is for certain—Personal Lines is not static! We have seen more coverage revisions…

2018 National Outstanding CSR of the Year©

Presented here are the top five essays submitted for the 2018 Outstanding CSR of the Year® award. Competitors from across the nation shared their insights related

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Keep Your Fingers on the Pulse of Customer Service

Drive into the future with the 2018 ISO PAP

2018 National Outstanding CSR of the Year©

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