Are you ready to recognize and celebrate the best in insurance customer service? The National Outstanding CSR of the Year® Competition is officially open through May 1st! This
The article highlights the essential characteristics of a committed insurance account manager. It emphasizes technical coverage expertise, exceptional customer service skills, accuracy, attention to detail, relationship management abilities, adaptability, problem-solving skills, time management, organization, and a commitment to continuous learning as crucial qualities for success in this role.
In this episode guest, Taylor Garcia, CIC of Jackson & Jackson Insurance Agents and Brokers, take Awkward Insurance hosts Dustyne Bryant & Ashley Fitzsimmons on
In a galaxy far far away Awkward Insurance hosts, Dustyne Bryant & Cat Ferris, explore the habits, perceptions, and expectations of insurance buyers (particularly millennials
Customer Service Representatives are the backbone of the independent insurance agency. They must possess a multitude of skills to juggle tasks, stay informed and foster
Last year was the worst year in claims the aviation insurance industry has ever seen. With the claims not coming under control and continuing to
Join National Alliance’s JoAnn Clarke, Senior Academic Director and Tracy Pitre, Academic Director as they talk about the new ISO 2018 Personal Auto program and
This fifth edition of The CSR Profile is based on 2017 survey data from over 1000 CSRs/Account Managers from across the country.
In the tumult of our modern public discourse, do you ever wonder how someone can blatantly…
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