The insurance industry allows the flexibility to bounce around and find new challenges. You can truly chart your own course, whether you want a traditional or non-traditional career journey. There are so many opportunities and there is plenty of room for you to grow. Rob talks about his transition to the bigger picture management role at USAA and how he found where he belonged. We talked about the importance of focusing on your client and knowing how the insured operates. Designing your products and services around their unique needs is how you truly serve your customers.

We cover the importance of having technical skills and developing soft skills at the same time. Rob describes the apprenticeship model the insurance industry used to be centered around and how it is changing. Rob wraps up with great career advice and model questions to ask during a job interview. Join us to learn from “The Most Interesting Man in Insurance”.

Rob Galbraith has been called “the patron saint of insurtech”, “a global insurtech thought leader”, “a wonderful motivation”, “an inspiration”, “a mentor to many in the insurance industry”, “the prophet” and “the most interesting man in insurance”. He is the author of the international bestselling book The End Of Insurance As We Know It which has been a runaway success since its release in 2019. Rob is a popular keynote speaker who has shared his unique insights at numerous events around the globe on the topics of innovation, insurtech, and the future of insurance.

Rob has over 25 years of experience in the financial services industry in a variety of innovation and leadership positions. He is a recognized thought leader on P&C insurance who is a frequent media contributor and well-known industry influencer. Rob holds a Master’s of Science in Insurance Management from Boston University and a Bachelor of Arts in Economics from Michigan State University.