“My goal is to make sure that people feel heard and understood. I think that's a deep driving factor for building long-lasting relationships.”
Meet the 2022 Outstanding CSR of the Year, Tiffanie Courtney, CIC, CISR, CRIS! Recognized by her peers as a walking insurance encyclopedia, the depth of her insurance knowledge allows her to support her organization and clients in profound and meaningful ways. Watch to learn how she turned failure into motivation and why combining consistent responsiveness, approachability, and high-quality customer service is her secret to success.
