Ethics is about fairness honesty integrity
Legal & Ethical Requirements of Insurance Professionals
Self-Paced Online Course
Make Better Business Decisions
Insurance professionals are held to good faith and fair dealing standard by regulators.
The public and agency customers expect more than that.
Self-Paced Ethics Course
The revised Ethics course teaches you the concepts of business ethics. You will learn where and how problems originate, the importance of using a Code of Ethics within an insurance organization, and the resulting benefits of abiding by that code. You will also learn how to manage workplace ethics with preferred behaviors and how to avoid potential conflicts.
What you will learn:
Describe, define, and explain the importance of ethics in business.
- Foundation of Ethics
- Why Is the Topic of Ethics Important to Me?
- Ethics and Insurance
Define “agent”; understand differences in authority and licenses, how insurance is regulated, and important federal and state regulations.
- What is an agent?
- Authority of Agents
- Agent Licenses
- State’s Authority to Regulate Insurance
- Federal Regulations
- State Regulations
The “adhesion” principle and other aspects of insurance contracts.
- Introduction
- Terms of Contracts that Apply to Insurance Contracts
Types of claims regularly paid by agents and errors and omissions insurance for negligent acts.
- Introduction
- Negligence Defined
- The Definition of Professional
- Court Cases
- Beyond Professional
Major categories of agent obligations, the prevalence of fraud, laws when working with peers.
- Obligation to the Consumer
- Consumer Attitudes Towards Fraud
- Obligation to the Insurance Company
- Agent’s Obligation to Peers
NAIC Unfair Trade Practices Model Act, common laws relating to unfair claims settlement practices, E&O claims and policies, and the meaning of The Golden Rule.
- Unfair Trade Practices
- Unfair Claim Settlement
- E&O Coverage
- The Golden Rule
- Conclusion
