Are you ready to recognize and celebrate the best in insurance customer service? The National Outstanding CSR of the Year® Competition is officially open through May 1st!
This prestigious award honors an exceptional customer service representative who goes above and beyond in their role, demonstrating dedication, expertise, and an unwavering commitment to client service.
How to Enter:
Candidates can self-nominate or be nominated by a colleague or employer. The National Winner receives the distinguished Outstanding CSR of the Year® title, along with industry recognition and a $2,000 cash award!
- Submit your completed entry form by May 1, 2025.
- Include two letters of recommendation references.
- Write a 500 to 1,000-word essay on this year’s topic.
This Year’s Essay Topic:
Please submit a 500 to 1000- word essay on the following topic:
Technology continues to reshape the insurance industry, bringing automation, AI, and data analytics into daily workflows. But while these tools enhance efficiency, customer service representatives (CSRs) and account managers must ensure they don’t lose the human touch. This year’s essay challenge asks participants to explore three key ways CSRs can successfully integrate technology while preserving meaningful client relationships.
Get Inspired!
Watch Danielle Webber, CISR Elite, read her National Winner Essay on CSR Resilience in a Turbulent Economy:
